Property Management

THERE ARE MANY GREAT REASONS TO CHOOSE STANLEY SAMUELS TO MANAGE YOUR PROPERTY. HERE ARE JUST FEW . . .

Property Management is our core business. Most agencies are interested in real estate sales, not managing your property.

This means that we put our full expertise and experience into the leasing and management of your property. You see, we need to keep your property leased to quality tenants at the correct market price for your benefit as well as ours. It also means that we don’t treat the management of your property as an afterthought. At Stanley Samuels, we’re not chasing high commissions from property sales. Your property is our focus. Our only focus.

WE’RE A FAMILY-OWNED, PRIVATE COMPANY, NOT PART OF AN IMPERSONAL FRANCHISE BUSINESS.

This gives us the flexibility we need to meet your unique requirements. For example, we typically don’t do “corporate” advertising for our clients’ properties. Why? Because we believe this benefits the agency a lot more than the client. We are not a one-size-fits-all, take it or leave it company. Our job is to find a management solution that’s right for you.

OUR PROPERTY MANAGERS HAVE SIGNIFICANT EXPERIENCE — CURRENTLY SOME 13 YEARS PER MANAGER.

In this business, experience is everything. There may be times when you might get by with a fresh-faced 17-year-old, straight out of school, looking after your investment property. But not often. When you’re looking for great judgement in tenant selection or need to sort out a serious problem, that’s where our years of experience count. That’s when difficulties get resolved properly, or better still, are avoided all together. You want experienced people in your corner, fighting the battles on your behalf. All of our Property Manager are either homeowners or property investors, so they know how to handle difficult situations. Maybe they didn’t when they were 17, but they sure do now!

WE MANAGE PROPERTIES OWNED BY THE STATE GOVERNMENT, AS WELL AS SMALL AND LARGE-SCALE PRIVATE INVESTORS.

We understand how difficult it is to entrust someone with the care and management of your property. That’s why the fact that the South Australian Government has been using our services for many years gives our clients peace of mind. They know they’re dealing with an honest, reliable company that they can trust to get the job done. But you don’t have to have a huge property portfolio to benefit from our services. You’ll get the same high-quality service you deserve whether you have one property or a hundred properties.

WE HAVE A LOW PROPERTY-TO-STAFF RATIO WHICH ENSURES HIGH-QUALITY SERVICE.

Some Property Management firm burden their Property Manager with responsibility for too many properties. Which means they just can’t offer highly personal service. (They’re too busy running around putting out fires!) At Stanley Samuels, we keep our property-to-staff ratio low, so we can manage your property the right way.

WE HAVE A VERY LOW TURNOVER OF STAFF SO OUR CLIENTS ARE MORE LIKELY TO BE DEALING WITH ONE PERSON.

We understand the frustration of dealing with a different person every time you call the office to ask a question. We’re proud to say that many of our clients have been able to call us over ten or fifteen years and speak to the same manager. (Twenty years in some cases!) It’s comforting to know that there will be someone at the end of the phone that knows as much about your property as you do.

WE PROVIDE A WRITTEN GUARANTEE OF SATISFACTION.

We know that choosing a Property Manager to manage your property can be a difficult decision, so we want to make it as easy as possible for you to try our services. That’s why we make this unique guarantee: If, after three months you’re not happy with our services, we’ll give you all your money back. It’s as simple as that.

WE DON’T SPEND A CENT OF CLIENTS’ MONEY WITHOUT GETTING THEIR CONSENT FIRST.

We’ve heard some terrible stories over the years of owners having huge bills sent to them for work they never approved. This is just not right. At Stanley Samuels, we never spend a cent of our clients’ money without getting their approval first.

SOME OF OUR CLIENTS HAVE BEEN WITH US FOR TWENTY YEARS OR MORE.

We’re proud of that fact! It’s great to know that our clients trust us and stick with us year after year. Not many Property Management firms can make that claim.

OUR PROPERTIES ARE PROMOTED ON MULTIPLE REAL ESTATE PORTALS WHICH INCREASE INQUIRIES AND REDUCES VACANCIES.

We’ll promote your property on multiple Real Estate portals. This increases inquiry levels and leads to clients’ properties being leased much faster. Lower vacancies means more rents for clients!

WE RUN ALL PROSPECTIVE TENANTS THROUGH TWO NATIONAL DATABASES THAT IDENTIFY DEFAULTING TENANTS. NOT ONE.

To ensure that only the best tenants are chosen for our clients, we carry out very detailed due diligence. This includes running all applicants through not one, but two National Databases that identify defaulting tenants. This helps to make certain that only the best tenants are selected for any of your properties.

WE NEVER STOP LEARNING.

Keeping up to date with what the best Property Management firms are doing is an important way for us to continually improve our service. If we learn a better way to do something, we want to use that knowledge on our clients’ behalf. We believe you can never stop learning, even if you’ve been in business since 1988.

WE ENGAGE TOP-QUALITY CONTRACTORS WHO PERFORM ALL WORK AT REASONABLE RATES.

Because of the volumes of work we offer them, our contractors provide excellent levels of service, often at prices that clients wouldn’t be able to negotiate for themselves. We never take any commissions from our contractors. Instead, we do ask that they provide our clients with the best value they can.

WE MAXIMIZE RETURNS TO CLIENTS BY DETERMINING CORRECT RENTS AND PROVISION TAX-DEPRECIATION INFORMATION.

Investing in the latest sophisticated technologies has provided us with the advanced tools needed to keep track of market information and data. This allows our Property Manager to correctly advise clients on correct rent levels which minimise vacancies and maximises returns. We want our clients to claim every tax deduction that they are legally entitled to. To do that, we direct them to appropriate professionals who can prepare any necessary reports.